ACCESSIBILITY STATEMENT

BUGA COMMITMENT

BUGA is committed to making its website accessible to all users in accordance with international digital accessibility standards. We strive to ensure that our e-commerce platform can be used by as many people as possible, including people with disabilities.

COMPLIANCE STATUS

www.bugaofficiel.com is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

We continuously work to improve the accessibility of our site and provide the best possible experience for all users.

ACCESSIBILITY FEATURES

Our site includes the following features to make navigation easier:

Keyboard Navigation

• All interactive elements are accessible by keyboard
• Tab order is logical and consistent
• Links and buttons are clearly identifiable

Visual Content

• Sufficient contrast between text and background
• Text can be enlarged up to 200% without loss of information
• Readable typography is used
• Alternative text is provided for product images

Structure and Navigation

• Headings are structured hierarchically to make navigation easier
• Navigation menus are clear and consistent
• Breadcrumbs help users understand their location on the site
• Links are explicit and descriptive

Forms

• Clear labels for all form fields
• Explicit error messages and correction suggestions
• Clear completion instructions

Compatibility

• Compatible with major screen readers
• Works across different browsers and devices
• Responsive design for tablets and mobile devices

NON-ACCESSIBLE CONTENT

Despite our efforts, some content may not yet be fully accessible:

• Some product images or videos may not have detailed alternative descriptions
• Some downloadable PDF documents may not be fully accessible
• Some third-party content (social networks, external widgets)

We are actively working to improve these areas.

TECHNOLOGIES USED

The accessibility of this site relies on the following technologies:

• Semantic HTML5
• CSS3
• JavaScript
• ARIA (Accessible Rich Internet Applications)

FEEDBACK AND CONTACT

Your feedback is important in helping us improve the accessibility of our site.

Report an Accessibility Issue

If you have difficulty accessing any content or functionality on our site, please let us know:

Email: support@bugaofficiel.com

In your message, please include:

• The page concerned (URL)
• The nature of the issue encountered
• The browser and assistive technologies you use

We are committed to responding within 7 business days and finding an appropriate solution as quickly as possible.

ACCESSIBLE ALTERNATIVES

If you have difficulty making a purchase online, we offer the following alternatives:

• Email: support@bugaofficiel.com
• Personal assistance: our team can help you place an order by email

CONTINUOUS IMPROVEMENT

BUGA is committed to continuously improving the accessibility of its website. We regularly carry out:

• Accessibility audits
• Testing with users with disabilities
• Updates to address identified issues
• Training for our teams on accessibility best practices

LAST UPDATED

This accessibility statement was established on January 13, 2026.

It will be reviewed regularly to reflect improvements made to the site.

BUGA - An online store accessible to everyone